Please ensure you have chosen the correct product before placing and finalising your order as our Xpress chair range is dispatched for next day delivery.
The 3 task chairs (Team Air, Atlas and Alpha) are dispatched partially assembled in a box – refer to videos on the website for assembly instructions. The CSone visitor chair is dispatched fully built but only sold in pairs.
Chairs are not available for trial or sample, however these are on display in our showrooms across the country. Please ask us for further details if required.
Images on the website are representative of the 4 chairs available in our Xpress range only. These chairs do have options but would need to refer to our other website gbsols.com.au or contact us at Xpress@gbsols.com.au or 1300gbsols.
If an order is unable to be processed or fulfilled due to stock availability, production lead times, freight delays or due to any other unforeseen circumstances, then an alternative will be offered at our discretion. If the customer is not happy with the alternative, then a full refund will be offered.
Product Returns, Cancellations & Changes
Under certain circumstances and once approved by GBS Xpress, products can be returned within 7 days of delivery. When returning a product, please ensure it is in the original packaging and returned to the warehouse nominated by GBS Xpress.
In the event an order/part of an order being returned, the customer is responsible for all costs and expenses including delivery fees, insurance and a 15% restocking fee.
If an order is cancelled prior to being dispatched, we reserve the right to charge a 10% cancellation fee. Any refunds will be paid in full within 30 days, minus the delivery fee and any charges.
Orders placed before 12pm on weekdays will be delivered on the next business day. This applies to Metro areas in Brisbane, Sydney, Melbourne and Perth. This does not apply to public holidays. While we endeavour to provide the Xpress service, we cannot be held accountable for transport and other issues outside of our control. We do not accept liability for delays on delivery including consequential loss, loss or profit, injury during assembly of products, loss of time or human error during assembly.